Our Design Spots video series provides quick answers to your UX questions. In this video, we talk about how to get started with Human-centered Design.
Design is all about making decisions. From a rebrand to a feature specification, from a new product to a new logo, every design change presents you with a fresh set of decisions. Personas are a way to help with those decisions.
While bigger companies have entire departments that do product design and market research, it can be difficult for smaller, distributed teams on a budget to get user feedback. We compiled a session guide to test your app with small groups, ideal for quick feedback at conferences and meetups.
We talked to Tails about user research as part of the development process.
In this installment of our series on resources for field research, we discuss the participant’s bill of rights. Additional resources include screeners and model releases for photography.
Why Consent Matters Field research such as interviews and …
A screener is a questionnaire that helps researchers recruit the most appropriate participants for their user study research.
Here is an example we used for our mobile messaging study in NYC. Blue Ridge Labs handled the recruiting. Most of this …
When you’re putting your heart and soul into designing, building, or improving a piece of software, tuning in to feedback from users can sometimes get you down.
Imagine waking up one morning and finding your project is being mentioned on Twitter in a …
Are you part of the technical team? This list of resources will help you apply a design perspective to your development work.
Last week Gus and I gave a talk at Shmoocon in DC. The focus was on helping technologists who don’t have experience in human-centered design processes conduct basic research to improve their existing open-source tools.
We covered four basic steps …
Our research on New Yorkers’ use of mobile messaging offers actionable insights into how to design secure communication tools for a mass audience.
People who think about computer security for a living sometimes cringe when they read about the subject in the popular press. Security is a complex and nuanced topic, and it’s easy to make assertions that don’t hold up to careful scrutiny.
One …
