Superbloom

human centered design

Security, Privacy and Transparency
Information security focuses on third parties’ access to user data without permission. Develop your knowledge of principles and practices to design transparent and accountable systems with our curated resources that include uses cases, emerging research issues, and the implications of current events for the field.
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Keeping Everyone Safe: Quick, User-oriented Problem-solving with Mapeo
This fall, we had the pleasure of working with Digital Democracy on their application, Mapeo. Mapeo is a mobile and desktop app that enables indigenous communities to map their lands, sites, and resources, as well as record and monitor environmental and legal abuses by corporations and the state. The app is used by communities around the world, and due to the sensitive nature of the data being recorded, contributing to Mapeo can be high-risk for users. Our design challenge focused on user safety: how to protect end users in the likely event that a community mapper’s phone is lost, seized, damaged, or stolen.
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A Guide to Gathering Feedback
While bigger companies have entire departments that do product design and market research, it can be difficult for smaller, distributed teams on a budget to get user feedback. We compiled a session guide to test your app with small groups, ideal for quick feedback at conferences and meetups.
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Empathy In The Real World
As a practitioner of Human-Centered Design, empathy is a core skill in the work I do. In No Flex Zone: Empathy Driven Development, Duretti Hirpa writes about how empathy can be a competitive advantage. “We build software for all kinds of people, and …