user research

Introducing our new report “From Policy to Pixels: Strategic UX Design and User Support for GDPR Implementation.” Supported by the University of California Berkeley Center for Long-Term Cybersecurity (CLTC), we conducted research to better understand how GDPR policy implementation is situated in current UX practices and how multi-disciplinary product teams reach design decisions

Zine related to our Policy to Pixels research project about learnings from people who had to implement GDPR regulation.

Over the last six months, we’ve been updating our Usable Security Audit Methodology to better reflect our current practices, the advances in our fields of interest, and accessibility as a core principle. Through an inventory of our tools and practices, surveying the field to find similar work we admire, and workshops with close collaborators and community members, we revamped our approach, which we’re now calling our User Experience Toolbox for Risk Mitigation and Accessibility.

Outlines Superbloom's approach to evaluating and mitigating risks in software projects through practices focused on accessibility, usability, and security. It provides a framework of tools and guidelines to help teams build trust with users while designing human-centered and rights-respecting digital experiences.

User research is about surfacing behavioral insights to design products. Build your knowledge of user research, including methods for conducting user interviews and ethics

Our Design Spots video series provides quick answers to your UX questions.

Supported by the Open Technology Fund, our team provided human-centered design and research support for Mobile Surveillance Monitor, a new, public online platform that tracks and maps mobile surveillance threats.

Doing data handling with privacy and security in mind means spending some time to identify different threats, culminating in a threat model, and coming up with strategies that fit the particular threat model. We've compiled some best practices for both risk assessment and security strategies.

Designing alongside your users will make your tools respond best to their needs. We'll show you how to get instant input from your users. From our video series, Design Spots.

In this installment of our series on resources for field research, we discuss the participant’s bill of rights. Additional resources include screeners and model releases for photography. Why Consent Matters Field research such as interviews and …

This post is part of a series explaining our publicly available resources for user research. The previous installment covered how to write screeners to recruit participants. This week, we discuss how to get model releases to share photos from user …

A screener is a questionnaire that helps researchers recruit the most appropriate participants for their user study research. Here is an example we used for our mobile messaging study in NYC. Blue Ridge Labs handled the recruiting. Most of this …