Policy to Pixels

AI (chatbots, personal assistants, etc.) relies on machine learning to make decisions and take actions on behalf of people. UX design can make these systems more transparent and ethical.

Chatbots, or conversational programs that simulate interactive human speech patterns, are a hot topic in UX right now. Microsoft CEO Satya Nadella recently claimed that “bots are the new apps”, and that they are the interface of the future for tasks …

Many regular readers of our blog have already drunk the metaphorical Kool-Aid. You know that a good user experience is critical to an app’s success; moreover, you know that when a piece of software seeks to preserve its users’ privacy, a poor UX can …

Designing for Security

In partnership with the World Wide Web Foundation and 3x3, we are pleased to launch the results of the Deceptive Design Tech Policy Design Lab - the culmination of a series of workshops with 117 stakeholders from 31 countries - five opportunities for changing the status quo and moving towards trusted design patterns.