AI (chatbots, personal assistants, etc.) relies on machine learning to make decisions and take actions on behalf of people. UX design can make these systems more transparent and ethical.
ux
FileZilla is a popular open-source file transfer protocol (FTP) tool. As part of the Open Technology Fund Usability Lab, we worked with the FileZilla Server team to complete user research and provide design recommendations toward the goal of guiding users on how to set up TLS certificates with explanation and reassurance. Here we share how we tackled a technical challenge as designers through strategic knowledge gathering.
Through the OTF Usability Lab, we were fortunate enough to work with Digital Democracy (Dd) on their application, Mapeo – a mobile app that enables indigenous communities across the world to document and map all kinds of useful data. We interviewed Dd’s Lead UX Designer, Sabella Flagg, to learn more about her journey to non-profit design work.
2020 was certainly different and harder than we all anticipated. Despite the challenges that 2020 brought, the team at Simply Secure did some amazing work, while also taking time to reflect and grow. We couldn’t have done this without support, collaboration, and solidarity from our community.
Shared learnings from the 2020 Mozilla Fellows Summit, which pivoted to a virtual convening in 10 days.
One of the highlights of HybridConf 2016 was hearing writer Stevyn Colgan talk about his time as a police officer at London's Scotland Yard. He entertained the audience of UX designers and front-end developers with stories from his book, Why Did the …
2015 was our first full year in operation, and we’ve come a long way! Looking back at the past twelve months, here are some resources that we’ve found to be particularly useful (or entertaining). Let us know your favorites on Twitter!
Ame’s picks …
Researchers who want to evaluate software interfaces have a number of tools at their disposal. One option for identifying obvious and significant problems is an expert review, which is often used to catch low-hanging fruit before performing any kind …
