Zine related to our Policy to Pixels research project about learnings from people who had to implement GDPR regulation.
Superbloom will be hosting five sessions at the Mozilla Festival (Monday, March 20 - Friday, March 24 2023). If you’ll be there, we’d love to see you, meet you and get to know you. Come join us! Want to learn how to design a Tech Policy playbook? Are you interested in global tech transparency? Would you like to find out how shadow data affects you? Do you want to understand design’s impact on encrypted messaging? Are you looking for how to center human rights in usability? Join us and 1000s of others at MozFest 2023! This year’s event will be held in person in Amsterdam and online and the Superbloom team will be participating in five of the 360+ sessions. Intrigued? Read more in our post.
AI (chatbots, personal assistants, etc.) relies on machine learning to make decisions and take actions on behalf of people. UX design can make these systems more transparent and ethical.
With support from Internews, our team helped improve a VPN that helps human rights defenders and journalists access the internet safely. We implemented a unique usability testing process that protects user privacy and overcomes typical remote testing challenges.
In June 2018, Luminate commissioned Simply Secure to conduct human-centered design (HCD) research focused on uncovering grantees’ experiences of the funding process. The report highlights insights, feedback — including anonymized quotes and comments, and recommendations synthesized from 20 interviews + 53 survey responses.
Web browsers are utility software; they are designed to work for all people. Not only must their features meet the needs of average members of a population, they must also work for people with special needs. As Firefox says on its mobile …
This post is part of a series explaining our publicly available resources for user research. The previous installment covered how to write screeners to recruit participants. This week, we discuss how to get model releases to share photos from user …
Building great software requires understanding what users want and need. If you’re building privacy-preserving software, this includes understanding the privacy threats that your users face. One of the participants in Ame’s NYC study.
When Ame set …
Chatbots, or conversational programs that simulate interactive human speech patterns, are a hot topic in UX right now. Microsoft CEO Satya Nadella recently claimed that “bots are the new apps”, and that they are the interface of the future for tasks …
This is the first in a short series of posts looking at Facebook’s “Privacy Checkup” feature. This installment examines why even privacy advocates who avoid social-media sites should take time to understand it and related user experiences. The next …
Many regular readers of our blog have already drunk the metaphorical Kool-Aid. You know that a good user experience is critical to an app’s success; moreover, you know that when a piece of software seeks to preserve its users’ privacy, a poor UX can …
