secure comms

With support from the Open Technology Fund Secure Usability and Accessibility Lab, UX Designers, User Researchers, Digital Security Trainers and OSS tool builders gathered at RightsCon 2023 for the Human Rights Centered Design convening. We held critical discussions about the challenges and opportunities that sharing user insights could bring to how OSS tools for human rights needs are built in ways that are more context sensitive and specific, and share these insights here

Building trustworthy technology requires more than technical expertise. Interaction design, service design, brand strategy, and writing are needed.

This list of questions about the security features of software can help UX professionals collaborate with security experts.

On Monday I had the pleasure of speaking at a Workshop on Cryptographic Agility and Interoperability held at the National Academies by the Forum on Cyber Resilience. The assembled group of academics, policy-makers, and practitioners touched on a …

This look at UX design decisions from WhatsApp’s 2016 end-to-end encryption update shares lessons for designers and developers.

Messaging with friends and colleagues is rewarding – but sharing contact information is awkward. Many people want to preserve their privacy by carefully controlling who gets their contact information, and choose not to broadcast their email address …

Our research on New Yorkers’ use of mobile messaging offers actionable insights into how to design secure communication tools for a mass audience.

We prefer to use open-source software as a matter of principle. We believe that putting software code in the open is the best way for the public to build trust in it. You might find it curious, then, that we choose to foster communication and …

Last week I went to the SOUPS conference in Ottawa. As a first-time attendee, it was a good opportunity to connect with some members of the academic usable-security community. One of the highlights was keynote speaker Valerie Steeves. Steeves, …