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Design Under Pressure

Last Modified: February 10, 2023
We design with ideal conditions in mind, but the world is far from ideal. Design Under Pressure is a practical resource center to help you and your team proactively create products and services that hold up under stress cases.
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Personas Non Grata

These ten “personas non grata” are people you probably don’t want in your product or service, but who are likely to find their way in anyway. If you’re on mobile, the Personas Non Grata mobile app includes news stories that show what these characters …