User research is about surfacing behavioral insights to design products. Build your knowledge of user research, including methods for conducting user interviews and ethics
Consistency in design helps with usability and communicates trustworthiness to users. Eileen and Molly discuss in this episode of Tea Time.
When you're transparent in your communication with users, you're communicating your trustworthiness. Eileen and Molly discuss trust and transparency in this episode of Tea Time.
Meeting users' needs is an authentic way to contribute to developing trust. Eileen and Molly discuss in this episode of Tea Time.
In June 2018, Luminate commissioned Simply Secure to conduct human-centered design (HCD) research focused on uncovering grantees’ experiences of the funding process. The report highlights insights, feedback — including anonymized quotes and comments, and recommendations synthesized from 20 interviews + 53 survey responses.
