Provides checklists, guidelines, and templates for common communications tasks, geared towards civic and/or nonprofit tech organizations.
Zine related to our Policy to Pixels research project about learnings from people who had to implement GDPR regulation.
Over the last six months, we’ve been updating our Usable Security Audit Methodology to better reflect our current practices, the advances in our fields of interest, and accessibility as a core principle. Through an inventory of our tools and practices, surveying the field to find similar work we admire, and workshops with close collaborators and community members, we revamped our approach, which we’re now calling our User Experience Toolbox for Risk Mitigation and Accessibility.
Outlines Superbloom's approach to evaluating and mitigating risks in software projects through practices focused on accessibility, usability, and security. It provides a framework of tools and guidelines to help teams build trust with users while designing human-centered and rights-respecting digital experiences.
AI (chatbots, personal assistants, etc.) relies on machine learning to make decisions and take actions on behalf of people. UX design can make these systems more transparent and ethical.
FileZilla is a popular open-source file transfer protocol (FTP) certificates with explanation and reassurance. Here we share how we tackled a FileZilla Server team to complete user research and provide design recommendations toward the goal of guiding users on how to set up TLS technical challenge as designers through strategic knowledge gathering.
Through the OTF Usability Lab, we were fortunate enough to work with Digital Democracy (Dd) on their application, Mapeo – a mobile app that enables indigenous communities across the world to document and map all kinds of useful data. We interviewed Dd’s Lead UX Designer, Sabella Flagg, to learn more about her journey to non-profit design work.
2020 was certainly different and harder than we all anticipated. Despite the challenges that 2020 brought, the team at Simply Secure did some amazing work, while also taking time to reflect and grow. We couldn’t have done this without support, collaboration, and solidarity from our community.
Shared learnings from the 2020 Mozilla Fellows Summit, which pivoted to a virtual convening in 10 days.
One of the highlights of HybridConf 2016 was hearing writer Stevyn Colgan talk about his time as a police officer at London’s Scotland Yard. He entertained the audience of UX designers and front-end developers with stories from his book, Why Did the …
Chatbots, or conversational programs that simulate interactive human speech patterns, are a hot topic in UX right now. Microsoft CEO Satya Nadella recently claimed that “bots are the new apps”, and that they are the interface of the future for tasks …
Many regular readers of our blog have already drunk the metaphorical Kool-Aid. You know that a good user experience is critical to an app’s success; moreover, you know that when a piece of software seeks to preserve its users’ privacy, a poor UX can …
2015 was our first full year in operation, and we’ve come a long way! Looking back at the past twelve months, here are some resources that we’ve found to be particularly useful (or entertaining). Let us know your favorites on Twitter!
Ame’s picks …
Researchers who want to evaluate software interfaces have a number of tools at their disposal. One option for identifying obvious and significant problems is an expert review, which is often used to catch low-hanging fruit before performing any kind …
This is the third and final installment in the series on Lessons from Architecture School: Lessons for IoT Security. You can also read the first and second installments, or download the presentation. Thank you to the audience at Solid Conference for …
This continues Part 1 of a series of posts drawn from a talk I gave at O’Reilly’s online conference Experience Design for Internet of Things (IoT) on “Lessons from Architecture School for IoT Security.” You can find the slides for the original talk …
This is the first in a series of posts pulled from a talk I gave at O’Reilly’s online conference Experience Design for Internet of Things (IoT) on “Lessons from Architecture School for IoT Security.” The talk is a call to action for designers and …