User research is about surfacing behavioral insights to design products. Build your knowledge of user research, including methods for conducting user interviews and ethics
trust
Trust and Responsibility have been big topics recently. In the lead up to World Interaction Design Day, we'll be helping to make sense of the conversation — sharing some of our understanding, gathering resources, and convening some conversion. Let's start the discussion over some tea.
There's no one-size-fits-all solution to ethics for design – so what's a designer to do? Eileen and Molly discuss responsibility and ethics in design in this episode of Tea Time.
Designs have impact outside of their intended scope. What are our responsibilities as designers, and what can we do to manage our impact? Eileen and Molly discuss in this episode of Tea Time.
Consistency in design helps with usability and communicates trustworthiness to users. Eileen and Molly discuss in this episode of Tea Time.
When you're transparent in your communication with users, you're communicating your trustworthiness. Eileen and Molly discuss trust and transparency in this episode of Tea Time.
Meeting users' needs is an authentic way to contribute to developing trust. Eileen and Molly discuss in this episode of Tea Time.
In June 2018, Luminate commissioned Simply Secure to conduct human-centered design (HCD) research focused on uncovering grantees’ experiences of the funding process. The report highlights insights, feedback — including anonymized quotes and comments, and recommendations synthesized from 20 interviews + 53 survey responses.
Most of the time, honest conversations about sensitive topics happen between people who have known each other a long time, who've worked together, who've built up a foundation of trust. They don't happen when some unknown people cold-email you and ask to make a one-hour appointment with you – right?
