User research is about surfacing behavioral insights to design products. Build your knowledge of user research, including methods for conducting user interviews and ethics

Learn how we helped a group of libraries to make better decisions about their own internet services through the development of an independent data visualization tool.

In June 2018, Luminate commissioned Simply Secure to conduct human-centered design (HCD) research focused on uncovering grantees’ experiences of the funding process. The report highlights insights, feedback — including anonymized quotes and comments, and recommendations synthesized from 20 interviews + 53 survey responses.