We interviewed Matthew Wild, the creator of Snikket—a safe and secure instant messaging app—to learn more about his work process and experience working with Simply Secure to improve Snikket’s usability with support from the Open Technology Fund (OTF) Usability Lab.

With support from Internews, our team helped improve a VPN that helps human rights defenders and journalists access the internet safely. We implemented a unique usability testing process that protects user privacy and overcomes typical remote testing challenges.